Hi,

Dropbox does not offer phone support to Basic and Plus users.

Our customer support team is dedicated to helping you have a great experience using Dropbox. When you?ve got a question, we want to make sure we provide you with an answer. We put together this overview to help you understand the support options available. When you contact the support team, be sure to include all the relevant details that will help them resolve your issue.

Please help.

Thanks!

I did not find the right solution from the Internet.

References:https://www.dropboxforum.com/t5/How-...-p/214386#M179

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